Feedback

Our review system is soley based on customer experience whilst having there vehicle repaired.

In line with our core value of 'Customer Focus', we ask our customers for feedback on a continual basis and from this we are able to identify customer relationship strengths and immediately address any areas of improvement by promptly following up the feedback if required.

Our internal review and audit mechanism, ensures positive feedback is built upon and any concerns are addressed. The results are also used to help improve our general work ethics and training schedules.

Using your hub

Introduction

Our review system is soley based on customer experience whilst having there vehicle repaired.

Approved Repairer Network

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Ford Certified Collision Network

Quick Links

Your Repair Hub

Help and Support

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Useful Links

Ford Main Site

Ford Parts

Ford Pass

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Ford Accident Management is provided on behalf of Ford Motor Company Limited by WRC Ltd. Company Registration No - 07768048 Registered in England and Wales. Registered Office: The Deep Business Centre, Tower Street, Hull, HU1 4BG.