Call our support line 0800 587 3673, one call and we can sort it all.
Report your incident in minutes. Quick, easy and secure.
A simple, quick way to organise and track your Ford repair.
Repair durations vary depending on the level of damage, Ford parts availability, and the speed of insurance authorisation. Our approved network will give you a clear, realistic timeline for your Ford repair and explain what to expect at each stage of the process. If you need to stay mobile, use Ford Accident Management - a courtesy car is provided to keep you mobile (subject to availability)
Reporting your Ford repair online couldn't be easier.
Simply complete our estimate request with as much detail as possible. If it's safe to do so, include photos of the damage to help our engineers.
If you are safe and your vehicle can be moved safely, gather details from anyone involved, take photographs of the scene and Call our support line 0800 587 3673
Our team can help guide you through the next steps and arrange approved repair support.
Yes. You have the right to choose where your vehicle is repaired.
Using a Ford Approved Repairer helps ensure your vehicle is repaired using manufacturer-approved methods and genuine Ford parts.
Yes. Approved repairers within the network are trained to work on Ford electric and hybrid vehicles using manufacturer-approved EV repair procedures and safety processes.
Yes. All certified Ford Repairers (FCCN) will use Ford parts.
Find out more
Ford Approved Repairers are trained to follow Ford repair standards using approved equipment, repair methods and genuine Ford parts. This helps maintain the safety, integrity and performance of your vehicle.
Ford Accident Management provides repair journey visibility through the repair portal, helping keep customers updated throughout the process.
Your location, vehicle details, and if it's safe to do so, photos of the damage will help our engineers create a more accurate repair plan and order any required parts as soon as possible.
All of our repairers use the latest Ford techniques and equipment and are trained for it.
Only genuine Ford parts guarantee that you will keep your Ford 100% original.
Choose an FCCN approved repair centre for repairs carried out to Ford standards.